Naomi's Inn

Terms

November 13, 2026 · Privacy

A reservation is with Naomi's Inn, 20 Springfield Street, Springfield, MA 01107. These are the terms for a stay booked with the house, and for texts about that stay.

The stay

Check-in is 3:00 p.m. Check-out is 11:00 a.m. unless we agree otherwise. Live rates are quoted when you book. A typical night is $88–$210; that range is not a quote. Every room has a private bath. Homemade breakfast is part of the stay. Book direct and breakfast is unlimited, breakfast in bed is available if you ask, a fourth guest is free, and late check-in is free if you tell us when you will arrive.

Pets are allowed only by arrangement with the innkeeper, and are charged as an extra guest at $15 per night. Call before you book so we can put you in a room that can take the animal. The whole house, and longer stays, are available. Call or email with dates and how many people.

Hospital stays are a phone call. Baystate is across the street. We keep special rates and we extend night by night when we can. Weather is a phone call too. We would rather talk than surprise you.

Cancellation

Cancel by phone, email, or text, and keep a record of it. The schedule is the same one on our FAQs and Policies page.

7 or more days before check-inNo charge

Inside 7 daysLiable for the first night

Inside 48 hours of arrivalLiable for the entire stay

If you booked through a third-party site, cancel with that site as well, or they can still charge you.

Texts

Texts are optional. You can book, and stay, without agreeing to them. If you do agree, messages are about the reservation. Message frequency varies. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help. Opt-out is by text to the same number. The texts do not contain a link.

Naomi's Inn will not sell or share your mobile number, or your consent to receive texts, with third parties for promotional or marketing purposes.

We do not share customer information with anyone outside Naomi's Inn. The full policy is on the privacy page.

The house

We can refuse or end a stay that would damage the house or disturb other guests. Massachusetts law applies. Questions go to the inn.

20 Springfield Street, Springfield, MA 01107
info@naomisinn.net
+1 (413) 433-6019